Occasionally, someone comes on and posts nasty, insulting things. It's important in these situations that you keep your head.
Don't respond in any way to these people, no matter what they say. Sometimes it can be hard to remember this;
while it's easy to ignore someone calling you a loser, it's difficult to ignore someone who is insulting your religion or
culture. Remember that they want to provoke you: you cannot win any fight with them because they will have won the
minute you give in to temptation. Once you recognize a troll, it's best just to stop reading his or her posts. The moderators
and administrators will take care of the problem.
On a somewhat lesser note, you may read a more or less provocative post without it being a post by a troll. Every once
in a while, someone loses their head, or doesn't think about the consequences, or whatever, and posts something that really
gets you. Never respond to the tone of someone else's post, only to the substance. After all, they've either said something
that can be responded to substantively, or they haven't. If you can't come up with an on-topic reply to a post that irks
you, then let it pass. Contributing something worthwhile may be the best revenge, and who knows, if what you say is good
enough, it may even change their mind.
In short: keep your head, and don't respond to anger with anger.
And since we've brought up moderators...
Moderators and Modding